Policies

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

Alpha Floral proudly offers reliable same-day flower delivery throughout Santa Barbara and surrounding communities. Place your order by 10:30 AM (PT) for same-day delivery whenever possible.

We deliver to homes, businesses, hospitals, funeral homes, schools, and event venues. Please provide accurate recipient information and any special delivery instructions to help ensure a smooth delivery.

If the recipient is unavailable, our driver may leave the flowers in a safe location, with a receptionist or neighbor, or contact the recipient to arrange delivery.

Due to seasonal availability, some flowers or containers may be substituted with items of equal or greater value while maintaining the overall style and quality of your arrangement.

Thank you for choosing Alpha Floral. We appreciate the opportunity to deliver fresh, handcrafted flowers for every occasion throughout Santa Barbara County.

Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.